Subscription and billing
16 answers
What are Pulzeo’s plans and prices?
There are three plans: Individual at $49 per month, Business at $129 per month and Agency at $299 per month. With yearly billing, you get 2 months free on any plan. Prices are in US dollars; accounts already billed in euros keep paying in euros.
What does the Individual plan include?
Individual includes 2 Google Ads accounts, 12 Zeo analyses and 4 reports per month, the Zeo assistant (5 messages per day), the health score and real-time alerts. It’s designed for entrepreneurs and freelancers.
What does the Business plan include?
Business gives you 10 Google Ads accounts, 100 Zeo analyses and 40 reports per month, plus the multi-account view, white-label reports and the Zeo assistant for heavy use. It’s built for advertisers and small agencies.
What does the Agency plan include?
Agency gives you 30 Google Ads accounts, 250 Zeo analyses and 100 reports per month, plus unlimited use of the Zeo assistant, team management, read-only client access and priority support. It’s built for agencies that manage many accounts.
How does the free trial work?
You get a 14-day trial with almost every feature, no credit card required. The trial ends on its own, with no charge and nothing to cancel. Choose a plan before it ends to keep going without interruption.
How do I change my plan?
In Settings, on the Subscription tab, click the Switch to button on the plan you want. A window shows you the adjusted amount before you confirm, and the upgrade applies immediately, prorated. To move to a lower plan, contact support using the button on the card, and we’ll handle it with you.
How do I switch from monthly to yearly billing (or back)?
On the My subscription card, click Switch to yearly billing (or Switch to monthly billing). You’ll see a preview of the adjusted amount before you confirm, and yearly billing gets you 2 months free.
Where can I see my renewal date and subscription status?
On the Subscription tab, the My subscription card shows your plan, price, billing cycle and automatic renewal date. It also shows whether a cancellation or a change is already scheduled.
How do I add or change my card?
On the Subscription tab, in the Payment methods section, click Add a card and enter it directly in Pulzeo. You can then make a card your default with one click on Default.
How do I delete a saved card?
In the payment methods list, click the trash icon next to the card. You can’t delete your default card or your last card, so there’s always an active card on file.
Where do I find and download my invoices?
On the Subscription tab, the Invoices section lists your receipts as you make payments. Click View to open and download an invoice as a PDF.
How do I cancel my subscription?
At the very bottom of the Subscription tab, click Cancel my subscription and confirm. You keep access to your plan until the end of the period you’ve already paid for; after that, it’s suspended. You can reactivate at any time before that date.
I canceled. How do I reactivate my subscription?
Until your paid period ends, the My subscription card shows a Reactivate button. One click resumes your subscription as before.
Who can manage the subscription and billing?
Only the organization’s owner can manage the subscription, cards and invoices. Administrators and other members can’t access this tab.
Are my payments secure?
Yes. Your payments and cards are handled by a secure payment provider, and Pulzeo doesn’t store any card data. You add and manage your cards right in the app, safely.
What happens at the end of my trial if I don’t choose a plan?
After the 14 days, the trial ends on its own, with no charge. Your data stays available for a while so you can download your reports. Choose a plan to get full access to Pulzeo again and keep your history.
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