Data and security

Yes. Your Google Ads access is connected securely, and each organization only sees its own data. See our [Security page](/security) for details on the protections in place.

You can revoke access at any time from the [permissions page of your Google Account](https://myaccount.google.com/permissions). Pulzeo never sees your Google password and can only access what you’ve authorized.

No. Signing in with Google only creates and identifies your Pulzeo account. Your Google Ads accounts are connected separately and explicitly, in a distinct step.

Email privacy@pulzeo.com to request the deletion of your account under your right to erasure. Your data is then deleted within 30 days, except for the accounting records the law requires us to keep.

You have a right to data portability: just email privacy@pulzeo.com and we’ll send you your data in a structured, readable format. It’s useful if you want to keep it or reuse it elsewhere.

You lose access to Pulzeo right away, so request your export before you cancel, not after. Your data is then erased in stages: the synced Google Ads data after 30 days, the rest of the account after 60. Your invoices and your account (email, first name) are kept, and the reports you’ve already shared with your clients keep working.

Every tips email has a one-click unsubscribe link at the very bottom. You can also turn off “News & updates” on the Notifications tab. Either way, emails tied to your account (security, billing) keep coming.

You have the rights of access, rectification, erasure, restriction, portability and objection over your data. To exercise them, email privacy@pulzeo.com. We respond within 30 days at most.

Email security@pulzeo.com with a detailed description and the steps to reproduce it, rather than making it public. We acknowledge receipt within 72 business hours and keep you updated as we handle it.

You can change your preferences at any time with the [Cookie preferences](/cookies) link at the bottom of the page. Without your consent, no analytics or advertising cookies are set.

Use a passkey. In “Settings”, go to the “Passkeys” section and click “Add a passkey”. Your device asks for your fingerprint, face or screen lock, and that’s it. Next time you sign in, that replaces your password. Your password still works, and you can remove the passkey at any time.

Yes, and we recommend it: one per device. A passkey created on your computer only follows you to your phone if your password manager is installed and turned on there. Registering one directly from your phone means you don’t depend on that. You can rename your passkeys to tell them apart.

Try your device’s built-in keychain instead of your password manager’s extension. Some password managers don’t fully follow the standard yet, so registration fails with them while it works elsewhere. If the problem persists, contact support.